At Ben Burgess its been our mission since 1931 to be the leader in our industry by offering excellent customer experiences and an inspiring place to work.
Our Services Manager reports into the Depot Manager and is front and centre in the aftersales experience for our customers. Leading the depots service and workshop teams this person shows exceptional leadership skills, is customer focused and has the ability to juggle a varied and busy workload. This role is key to delivering our vision of being an industry leader through offering excellent customer experiences and an inspiring place to work.
This is a challenging but rewarding role for the right person. The workload and demands are varied and there is never a dull day whether supporting a customer with their service issue, dealing with a complaint, coaching a Technician or conducting a review the role will be diverse and exciting. You will be accountable for the smooth operation of the whole department and accountable for its performance, resourcing levels and quality.