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Parts Employee

21/08/2020

F G Adamson & Son is a major supplier of garden machinery / groundscare equipment in Yorkshire & Lincolnshire, supplying equipment & supporting maintenance & repair services to golf courses, local authorities, caravan parks, contractors, private estates & homeowners.  Across our sites at Swanland, East Yorkshire and Langworth, Lincolnshire we currently employ approximately forty members of staff and now require to recruit an experienced Parts Employee at our Swanland depot.

Job Description:  we require someone to participate in all aspects of the selling of parts within our Parts Department to ensure maximum parts sales, turnover & profitability.  A key focus and responsibility will be on supporting and strengthening relationships with our ‘Commercial Customer’ base, supplying parts from our commercial franchises including John Deere, Trimax & Charterhouse.

Training on manufacturer products will be provided.

Essential Duties:

  • Promote & sell parts & service to existing & new customers, to meet customer needs, including at the counter, over the telephone & via email / internet
  • Main point of contact for Commercial Customer parts queries and orders
  • Develop strong working relationships with Commercial Customers
  • Deal with customer queries and process customer orders in a timely manner to ensure high levels of customer satisfaction
  • Undertake parts ordering, paying particular regard to manufacturer discount structures & incentives
  • Verify correct receipt of incoming shipments & ensures parts are correctly stored in correct locations
  • Despatch goods as per orders – this will include picking / packing of orders & the use of parts look-up systems
  • Undertakes invoicing & other administrative / inventory tasks, including stock-taking and processing cards payments
  • Supply Service Department with parts as required
  • Assist in keeping parts inventory clean, orderly & well organised

Skills & Qualifications:

  • 2+ years’ experience in a Parts Department
  • Good knowledge of horticultural equipment is advantageous but not essential as product training will be provided
  • Ability to use standard computer applications & internet functions
  • Ability to work in a team environment
  • Ability to work extended hours & weekends
  • Excellent customer care / relationship skills, with focus on customer satisfaction
  • Excellent attitude, honesty, integrity & professionalism

 

Information
  • Dealer name F G ADAMSON & SON
  • Location Nr Hull
  • Reference 4664
  • Division Residential & Commercial Products
  • department Parts
  • Type of contract ft
  • salary Competitive
  • expires at 04/09/2020
Contact details
  • Contact person mrs. Gillian Jenkins
  • Location Nr Hull
  • Address Occupation Lane Swanland, North Ferriby HU14 3QZ East Yorkshire HU14 3QZ
  • Email gillian.jenkins@fgadamsonandson.co.uk
  • Phone +44(0)1482 636 200
  • Fax +44(0)1482 631 672
  • Website http://www.fgadamsonandson.co.uk