Our Part’s Advisors report into the Part’s Manager and play a central role in our mission to provide excellent customer experiences. Our part’s department is a busy place from servicing customers to ensuring our stock is correct there is never a dull day. Excellent customer service is a must, whether your working with a major farming group through to a member of the general public buying toys, we expect all our customers to get the same outstanding levels of customer service. Aside from the customer facing side of the role, this role may also spend time supporting the set out of the retail store and conducting stock takes. Customers don’t just mean our external customers, our Parts Advisors support the workshop and ensure that the correct parts are available when jobs are undertaken, working with our colleagues to identify parts, pick parts from stock and/or order parts as required.
The right person will have experience in an agriculture, construction or garden equipment parts department and personify our commit to excellent customer experiences. You will develop an excellent working knowledge of our products mainly John Deere products and using the tools provided be able to answer the customers queries.