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Commercial Parts Employee - Turf

05/09/2019

F G Adamson & Son is a major supplier of garden machinery / groundscare equipment in Yorkshire & Lincolnshire, supplying equipment & supporting maintenance & repair services to golf courses, local authorities, caravan parks, contractors, private estates & homeowners.  Across our sites at Swanland, East Yorkshire and Langworth, Lincolnshire we currently employ approximately forty- five members of staff and now require to recruit an experienced Commercial Parts Employee at our Swanland depot.

Job Description:  we require someone to participate in all aspects of the selling of parts within our Parts Department, with a specific focus on supply to our Commercial customer base, to ensure maximum parts sales, turnover & profitability.  The position has a key focus on the supply of John Deere parts.

Essential Duties:

  • Promotes & sells parts & service to existing & new Commercial customers, to meet customer needs, including at the counter, over the telephone & via email / internet.
  • Deals with customer queries and process customer orders in a timely manner to ensure high levels of customer satisfaction.  This position is the primary point of contact for Commercial Customers when ordering parts.
  • Undertakes parts ordering, paying particular regard to manufacturer discount structures & incentives.
  • Verifies correct receipt of incoming shipments & ensures parts are correctly stored in correct locations.
  • Follows up on shortages & accelerates issues by reporting to the Parts Manager.
  • Despatch goods as per orders – this will include picking / packing of orders & the use of parts look-up systems.
  • Undertakes invoicing & other administrative / inventory tasks, including stock-taking and processing cards payments.
  • Supply Service Department with parts as required.
  • Assists in keeping parts inventory clean, orderly & well organised.
  • Assists in preparing and maintaining merchandise displays.
  • Executes Parts Marketing Plan & shares ideas for future campaigns.
  • Participate in the administration / hand over of the Hire Fleet.

Skills & Qualifications:

  • 2+ years’ experience in a Parts Department.
  • Ability to use standard computer applications & internet functions.
  • Ability to work in a team environment.
  • Ability to work extended hours & weekends.
  • Excellent customer care / relationship skills, with focus on customer satisfaction.
  • Excellent attitude, honesty, integrity & professionalism.
Information
  • Dealer name F G ADAMSON & SON
  • Location Nr Hull
  • Reference 1348
  • Division Residential & Commercial Products
  • department Parts
  • Type of contract ft
  • salary Competitive
  • expires at 30/09/2019
Contact details
  • Contact person mrs. Gillian Jenkins
  • Location Nr Hull
  • Address Occupation Lane Swanland, North Ferriby HU14 3QZ East Yorkshire HU14 3QZ
  • Email gillian.jenkins@fgadamsonandson.co.uk
  • Phone +44(0)1482 636 200
  • Fax +44(0)1482 631 672
  • Website http://www.fgadamsonandson.co.uk